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Getting started
  • Install the Shield Web extension
  • Invite your team
  • Roll out Shield Web via managed policy
  • Set up your organization
Shield Control
Shield Web
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Troubleshooting
FAQ
Getting started
  • Install the Shield Web extension
  • Invite your team
  • Roll out Shield Web via managed policy
  • Set up your organization
Shield Control
Shield Web
Policies & presets
Compliance & frameworks
Admin & security
Troubleshooting
FAQ

Install the Shield Web extension

Updated July 5, 2026·1 min readAll plans

Shield Web is the browser extension that monitors and enforces your organization's AI usage policies directly in Chrome. Installing it takes about two minutes.

Install from the Chrome Web Store

  1. Open the Shield Web listing in the Chrome Web Store.
  2. Select Add to Chrome and confirm the permission prompt.
  3. Pin the extension: select the puzzle-piece icon in the Chrome toolbar, then the pin next to Shield Web. The Shield icon now shows its protection status at a glance.

Sign in with your work account

Shield Web uses your organization's existing sign-in — there is no separate extension password.

  1. Select the Shield icon in the toolbar.
  2. Choose Sign in and complete the sign-in in the Shield Control window that opens (your organization's SSO applies here).
  3. When the handoff finishes, the popup shows your account and your organization's active policies.

Verify it is working

Open a supported AI tool such as ChatGPT, Claude, or Gemini. The Shield indicator shows that the page is protected, and the side panel lists what applies on the current site.

Note: if your organization deploys Shield Web via managed policy (MDM or Google Workspace), the extension may already be installed and signed in for you — the steps above are only needed for self-install.

Troubleshooting

  • The extension appears but shows you as signed out — sign in again from the popup; your session may have expired.
  • A policy change is not visible on an already-open tab — reload the tab once; freshly-applied policies attach to new page loads.

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Invite your team

Invite members by email from Users & Roles, track open invitations, and handle join requests from your verified domain.

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Roll out Shield Web via managed policy

Force-install the extension org-wide with Google Workspace or your MDM, enforce monitoring as the organization, and close the Incognito gap.

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Set up your organization

From sign-up to a protected team: create your org, follow the setup checklist, and let discovery show you where AI is already in use.

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On this page

  • Install from the Chrome Web Store
  • Sign in with your work account
  • Verify it is working
  • Troubleshooting

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