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Help Center

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Guides and answers for Shield Control, Shield Web, policies, and account administration.

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Getting started

4

Set up your organization and get your team onto Shield — as an admin or an end user.

Shield Control

3

The web app: dashboard, AI discovery, audit, users and roles.

Shield Web

5

The browser extension: install, sign-in, side panel, and managed rollout.

Policies & presets

4

Create policies, apply compliance presets and bundles, and choose enforcement modes.

Compliance & frameworks

8

What EU AI Act, GDPR, and US employment-AI rules require — and which Shield policy operationalizes each.

Admin & security

3

SSO, roles and permissions, domain verification, billing, and data handling.

Troubleshooting

3

Fixes for the most common issues with the extension and the web app.

FAQ

1

Short answers to frequent questions, including privacy and security.

Popular articles

  • Apply policy presets and bundles

    Help Center / Policies & presets

  • Create a policy

    Help Center / Policies & presets

  • Install the Shield Web extension

    Help Center / Getting started

  • Policy not enforcing?

    Help Center / Troubleshooting

  • Sign in to Shield Web with your work account

    Help Center / Shield Web

  • Tour of the Shield Control dashboard

    Help Center / Shield Control

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