How Shield Web updates work

Shield Web ships through the Chrome Web Store, so updates arrive automatically with Chrome's regular extension updates — there is nothing to install by hand.

What happens to open AI-tool tabs

Chrome extension updates normally disconnect an extension from pages that are already open. For a security extension that would be a silent gap: enforcement would stop on exactly the tabs you are working in.

Shield Web closes that gap itself: right after an update it re-attaches its protection to already-open AI-tool tabs — without reloading them, so an in-progress prompt is preserved. Healthy tabs are left untouched.

If a tab cannot be reached that way, the side panel falls back to the amber Reload the page to activate protection indicator for that tab — one reload and protection is active again.

Checking your version

Open chrome://extensions and find the Shield Web card — the version is shown there. Your admin can see the rollout state across the organization in Shield Control.

Note: you never need to uninstall/reinstall for an update. If something looks wrong after an update, a reload of the affected AI-tool tab is almost always the fix — see Policy not enforcing?.